Anticipated Delays from Shipping Carriers All major parcel carriers are advising to order products early to
avoid delays. These delays are anticipated Nationwide due to COVID-19 and the increase in online shopping.
To stay informed of your delivery status we encourage you to sign up for
UPS My Choice for real-time delivery updates. PPG will still ship all available products the same-day when ordered prior to 5 pm EST M-F and 1 pm on Saturday, 6 days a week.
PlumbMaster response to COVID-19 COVID-19 is creating unique challenges for our customers across the country. We are monitoring the situation closely and keeping our customers and employees safe, remains our top priority.
We will update this page as the situation evolves. Please check back for new information.
We’re open for business. Order OnlineYou can quickly order online, view history and tracking information 24/7.
Order by PhoneOur customer support representatives are available to take your order by phone @ 1-800-523-5130. Monday – Friday 7AM-7PM EST and Saturdays 8AM-1PM EST.
Order by RepContact your local sale representative by phone to place an order. If you need their contact information, please call our customer service team @ 1-800-523-5130.
We are doing everything to protect you, our customer, and our employees. Please follow local mandates for appropriate guidance on social distancing, masking and more. Our sales representatives are happy to connect with you by phone, video conference or safely in person (provided no local mandates prevent doing so).
Shipping 6-Days a Week PlumbMaster is working closely with our shipping partners to insure pickup and delivery of all orders. Currently deliveries are largely continuing as usual. Potential parcel delays are anticipated as noted above during the holiday season.
Same Day Shipping is Available
- Monday – Friday: All orders before 5PM EST ship same day.
- Saturday: All orders before 1PM EST ship same day.
Protect yourself and your customers. Be proactive on your repair calls by utilizing personal protective equipment. We offer a variety of gloves, safety goggles/gloves, shoe covers, and dust masks. Your customers will appreciate you’re taking the extra steps to protect them and yourself during your repair calls.
Limit your employee’s trips to the local the supply house. Shop online and save time & money.
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Stay safe. Stay informed. The health and safety of our customers and employees is most important. Stay up to date and informed on ways to protect your health from reliable sources such as the
Centers for Disease Control and Prevention (CDC).